What your pets want you to know

All our medical advice is reviewed by vets, to stay up-to-date with the latest research.
  • Why do puppies eat their poop and how to stop it
    Why do puppies eat their poop and how to stop it
    Poo eating is a gross but surprisingly common habit puppies can pick up. Usually, it's caused by hunger, boredom, stress, or it's a habit they've learned. (It's very rare to be caused by illness!) 
    You can train a puppy not to eat their poo by using redirection and positive reinforcement, so they learn to ignore their poop. 
    Blog
  • How to stop puppy crying at night: 8 steps to stop it
    How to stop puppy crying at night: 8 steps to stop it
    Having a puppy can feel like having a baby, especially with the broken sleep. However, it's normal for a puppy to cry a bit when you bring them home. They've had a lot of change! You can and should comfort them, but do it calmly and quietly. Here's 7 tips to help stop puppy crying in the night. 
    Even once your puppy is settled in, you can still expect to get up through the night as you'll need to take them outside regularly as part of their toilet training.
    Blog
  • When do puppies stop growing? A quick dog growth guide
    When do puppies stop growing? A quick dog growth guide
    What age puppies stop growing varies depending on the size of their breed. Your pup can stop growing anywhere between 6 to 18 months.Typically, smaller dogs will stop growing much sooner than large and giant breeds of dog. Female dogs also tend to reach their adult size a little earlier, since they’re usually smaller than male dogs. To see when your puppy might stop growing, read the article below and check out their breed size for a more accurate guideline.
    Blog
  • How to stop puppy biting and train your puppy not to bite
    How to stop puppy biting and train your puppy not to bite
    Biting is a normal behaviour for puppies, but frustrating to deal with. (Those teeth are sharp!) You can train your puppy not to bite using redirection and positive reinforcement. Whenever your puppy tries to nip or chew you or your clothes, redirect them to a toy. Praise them whenever they chew the toy. It’ll teach them what they're meant to chew, and they'll learn to choose their toys when they want to gnaw something.
    Blog
  • How far should you walk a puppy
    How far should you walk a puppy
    Most of us can’t wait to take our pup’s out for their first walk. But, it’s important to protect your pup’s health while their immune system is developing. So carry them around outside, and wait until after vaccinations to go for walkies.
    Ben the Vet (Yep, the one on TikTok!) shares advice on how far you should walk a puppy, and why it’s important to moderate your pup’s exercise.
    Blog
  • Ask the experts: More of your questions answered
    Ask the experts: More of your questions answered
    Thank you all for sending in your questions! 💙
    Blog
  • Ask the experts: Your questions answered
    Ask the experts: Your questions answered
    Thank you all for sending in your burning questions! 💙
    Blog
  • Why does my Mini Dachshund jump and mouth? How to stop a puppy from jumping up
    Why does my Mini Dachshund jump and mouth? How to stop a puppy from jumping up
    One Napo member asked, “Why does my mini dachshund jump towards me barking?” Our in-house clinical animal behaviourist, Rachel Rodgers, has answered this question with a full-length article. 🤓
    Her top tip? Ignore the jumping, and reward your pup every time they're calm and mouth on appropriate toys, instead of your hands.
    Blog
  • How to crate train a puppy with tips from a veterinary behaviourist
    How to crate train a puppy with tips from a veterinary behaviourist
    Crate training isn't essential, but it can be incredibly useful for you and your pup. It can give you the ability to leave your puppy alone where they can be kept out of trouble. It can also prepare them for periods of confinement whether it's a care ride, kennels or the vets, or crate rest after surgery.
    Veterinary behaviourist Dr Sophie White explains how to crate train a puppy, and answers some frequently asked questions about the topic.
    Blog
  • Podcast #16: Regression and rebellion: what to expect when your dog hits the terrible teens, with Antonella Marsicano
    Podcast #16: Regression and rebellion: what to expect when your dog hits the terrible teens, with Antonella Marsicano
    Podcast
  • Top tips on how to train a puppy from a clinical animal behaviourist
    Top tips on how to train a puppy from a clinical animal behaviourist
    Training a puppy is a challenge, but consistency is key. Clinical animal behaviourist Antonella Marsicano shares her top tips for training a puppy.
    These include building a routine, using lots of treats, toys, and praise to reward good behaviour, preventing problems is better than trying to solve problems and always ask for help if you need it, the sooner the better!
    Blog
  • My puppy has diarrhoea but is still playful. What do I do?
    My puppy has diarrhoea but is still playful. What do I do?
    Puppies have sensitive stomachs, and so diarrhoea can be common. Reasons for puppy diarrhoea include change in diet, stress, overeating, or infection. It is important to speak to a vet if your puppy's diarrhoea lasts more than one or two days. If your puppy has diarrhoea and vomiting together, or there is blood in their poop, you should call your vet right away. 
    To help prevent puppy diarrhoea, feed a balanced and age-appropriate diet, and avoid introducing new foods too quickly.
    Blog
  • The most common puppy problems according to a vet
    The most common puppy problems according to a vet
    Many accident claims are puppies under 6 months old. So we've asked Louisa the vet what the most common puppy accidents are and how to avoid them so you can keep your pup happy and healthy.
    The most common accidents involve eating things they shouldn't, broken bones, skin and paw injuries, and training and behaviour issues.
    Blog
  • Puppy not eating? Is it a problem, or is your pup just picky?
    Puppy not eating? Is it a problem, or is your pup just picky?
    It’s not unusual for puppies to be picky eaters. Too many treats, switching puppy food, a change in routine, separation related anxiety, stress, and environmental changes can all cause loss of appetite. Some signs may be a hint it’s time to see a vet. Napo explains how long puppies may go off their food and when it’s time to seek expert help.
    There are many reasons puppies may be off their food. Go easy on the treats, and if they start losing weight or develop other symptoms, seek vet advice.
    Blog
  • The complete new puppy checklist: everything you need for a healthy, happy puppy
    The complete new puppy checklist: everything you need for a healthy, happy puppy
    There's more to remember than just your puppy's food, bowls, bed, and toys.
    Remember to get your puppy grooming equipment, as well as flea and worming treatment. You also need something to keep them safe in the car, like a dog crate.
    Remember to register your puppy with a vet, and don't forget to get pet insurance to help pay for vet bills.
    Napo puppy insurance comes with free 24/7 vet video calls and access to Puppy Academy, helping you to raise a happy, healthy pup.
    Blog
  • Everything you need to know about Sphynx Cats
    Everything you need to know about Sphynx Cats
    The Sphynx Cat, also known as the Canadian Sphynx, is a friendly and furless feline. However, their hairless appearance can create some unique care needs.
    Breed guide
  • Dog diarrhoea: When should you talk to your vet about runny poop?
    Dog diarrhoea: When should you talk to your vet about runny poop?
    Many cases of diarrhoea in dogs are mild and will get better at home within a few hours. But, diarrhoea can be a symptom of another illness so it’s important to check with your vet. If your dog or puppy shows other symptoms like vomiting, bloody poo, or general illness you must take your pup for a check-up.
    Blog
  • Podcast #15: Facing the fireworks: how to help your anxious pet on bonfire night
    Podcast #15: Facing the fireworks: how to help your anxious pet on bonfire night
    Podcast
  • 12 calming things to do when your dog is scared
    12 calming things to do when your dog is scared
    From creating a den, to calming dog collars, we run through 12 things to do when your dog is scared that can help to keep them calm. 
    Remember to contact your vet for advice if you're ever worried about your pup's behaviour. They can put you in touch with an animal behaviourist who can help you use counterconditioning to help your dog to overcome their fear.
    Blog
  • Podcast #14: Trick or treat: can training and food help pets through Halloween and firework night?
    Podcast #14: Trick or treat: can training and food help pets through Halloween and firework night?
    Podcast
  • Everything you need to know about English Cocker Spaniels
    Everything you need to know about English Cocker Spaniels
    A great gundog that’s now a popular pet. It’s hard to resist the cute Cocker Spaniel!
    Breed guide
  • Are acorns poisonous to dogs? What to do if your dog eats acorns
    Are acorns poisonous to dogs? What to do if your dog eats acorns
    Acorns are dangerous to dogs if they eat them. 
    Keeping your dog on a lead or under supervision means they are less likely to eat things they shouldn’t, including acorns.
    If your dog eats an acorn, move them away so they can’t eat any more and contact your vet for advice.
    Blog
  • 7 breeds most prone to being obese and what overweight dogs look like
    7 breeds most prone to being obese and what overweight dogs look like
    1 in 2 dogs are now overweight or obese. However, some breeds are more at risk of piling on the pounds than others. 
    To coincide with pet obesity awareness day, we are going to explain why some dogs are more at risk. These breeds include Labradors, Cocker Spaniels, Golden Retrievers, Pugs, Beagles, Basset Hounds, and Dachshunds. 
    Blog
  • Can dogs suffer from depression? How to cheer up your pup
    Can dogs suffer from depression? How to cheer up your pup
    Do dogs get the blues? We might never know for sure, since dogs can’t tell us how they feel. But understanding their body language and behaviour suggests they can suffer from low mood.
    If your dog seems down in the dumps, make sure they’re getting enough exercise and enrichment. Often boredom manifests as behavioural issues, including anxiety or depression. If you’re ever concerned about your dog’s behaviour, talk to your vet.
    Blog
  • Podcast #13: Picking the perfect puppy: finding healthy pets
    Podcast #13: Picking the perfect puppy: finding healthy pets
    Podcast
  • Why are puppy vaccines so important? Can my pup play with other dogs without them?
    Why are puppy vaccines so important? Can my pup play with other dogs without them?
    Puppies are still growing, which means their immune system is still developing and isn't as able to fight off illness and infection. Puppy vaccines help to build immunity and protect puppies against uncomfortable, and sometimes life-threatening, illness.
    A responsible breeder might have given their puppies their first vaccine. So check your puppy’s paperwork when you get them, and book your pup in to see the vet for their final jabs.
    Blog
  • What is the difference between a dog trainer and a dog behaviourist?
    What is the difference between a dog trainer and a dog behaviourist?
    With so many different titles and information online, it can be hard to find the right help for your pet's problem behaviour. 
    Clinical animal behaviourist Hanne Grice pens this article to help owners understand what the difference between a dog trainer and an animal behaviourist is. 
    In short, a dog trainer can help you with your dog's obedience, like loose lead walking and recall. But a behaviourist can help tackle behavioural problems like aggression or anxiety.
    Blog
  • Podcast #12: Doggy diets: fulfilling your pup’s nutritional needs
    Podcast #12: Doggy diets: fulfilling your pup’s nutritional needs
    Podcast
  • Can dogs eat blackberries?
    Can dogs eat blackberries?
    Autumn means the hedgerows are going to be bursting with blackberries. And while you might be tempted to pick a few to share with your dog, it’s important to check if dogs can eat blackberries first.
    Luckily, they can. Blackberries are safe for dogs to eat and contain lots of vitamins. Just remember to pick them from higher up the bush and wash them before you or your dog eat them.
    Blog
  • 7 calming tips to help when your dog is alone at home
    7 calming tips to help when your dog is alone at home
    No one likes leaving the dog alone at home, but sometimes we have to do things without our furry best friends. 
    It is possible to bring up a dog that's quite happy to have some time apart. 
    Doing things like shutting the curtains, leaving some music on, and keeping your pup occupied with a long-lasting chew can help to make being alone less stressful for you and your pup.
    Blog