Terms and Conditions – Online Research Interview

1. Promoter Details

2. Eligibility Criteria

• The interview is open to UK residents aged 18 or over who have received a direct invitation to participate in the online research interview.
• Only one entry per person

  is permitted.
• Employees of Napo Limited and and their immediate families are not eligible to participate.

3.  Selection & Participation

• Participants will be selected from a list of interested users who sign up via Napo’s invitation email.
• Selected participants will receive a confirmation email from Napo with details of the interview.
• Partial or incomplete responses or entries received after the deadline will not be eligible.
• The interview will take place online
  via Google Meet,
  will last approximately
  45 minutes
  , and will be conducted by a member of Napo’s research team.
• By participating in this interview, you agree that your responses will be stored and used by Napo for internal research purposes.

4. Interview Scheduling Process

• Participants who are selected to take part will receive a Calendly link to book their preferred time slot for the online research interview.
• To be eligible for the reward, participants must attend and complete the interview in full at the scheduled time they have booked.

5. The Reward

• Each selected participant who completes the interview in full will receive a

  £40 Amazon.co.uk  Gift Card

  delivered digitally by email.
• The reward is non-transferable, non-refundable, and no cash alternative will be offered.

6. Notification & Delivery

• Confirmation emails will be sent to participants selected to take part in the interview.
• Amazon vouchers will be sent to the email address provided by each eligible participant
  within 7 days of the research closing date
  .
• It is the participant’s responsibility to ensure the provided email address is valid and monitored.

7. Data Usage (GDPR Compliance)

• Personal data collected will be used solely for administering the task’s reward and for internal research purposes.
• All personal data will be held in accordance with our Privacy Policy.

9. General Clauses

• Napo Limited reserves the right to interpret, amend, suspend, or withdraw the customer experience task and the associated terms and conditions at any time.
• All decisions made by Napo in relation to these Terms and Conditions are final.
• By participating, all entrants are deemed to have accepted these Terms and Conditions. 
• These terms and conditions are governed by the laws of

  England and Wales

  , and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.