Nuggy’s story:
£4,649 in allergy treatment: all 16 claims covered
Testing, diagnosis and therapy covered
Nuggy’s chronic condition is covered for life
Surgery cost: £1,616
Fully covered by the policy after excess
Same-day payment
Napo paid the vets directly, within a few hours, for all 16 claims
Allergies that got worse before they got better
When Fiona (one of Napo’s customer champions) and her partner Ryan moved to a new house, their adolescent Pug, Nuggy, started developing skin and eye allergies. He suffered with raw, red sore spots and gunky eyes - initially managed with monthly injections, but the root cause needed finding. Napo covered the allergy testing, and Nuggy's vets diagnosed him with allergies to dust mites and grass.
Lifetime cover has been a game-changer! It’s so reassuring to know whatever treatment Nuggy needs, we can get it without worrying if we can afford it. Napo really does have our back.
Fiona Key
Nuggy’s owner
The right treatment, fully covered
With a diagnosis in hand, Fiona and Ryan were able to claim for immunotherapy - and Nuggy is now much more comfortable. His chronic condition is covered for life under the policy, and across 16 claims, Napo paid the vets directly every single time.
