Set your pup up for life with the Puppy Academy

Getting your puppy off on the right paw just got easier. Get live classes with vets and behaviourists for free with a Napo policy.

Why insure your pup with us?

We protect your pets with comprehensive, one-of-a-kind cover, plus...

Free video vet appointments

You can get free, unlimited, 24/7 video calls with UK vets and behaviourists. So you can always get expert help.

Fast, fuss-free claims

Our simple claims process is quick, easy and all online. Read
how to claim here

Low excess

We have a
low standard excess charge
of £75 per condition, per year. No matter your policy.

Take the stress out of puppy parenting

Exclusive for puppy owners: Puppy Academy

Live classes from pet experts

Book at times that suit you. Get advice from vets and behaviourists on first aid, toilet training, lead walking, being home alone, and more.

Personal advice for you & your pup

Ask questions from the comfort of your own home, together with other new puppy owners like you.

Free for Napo customers

All classes are free forever for Napo customers when you
buy pet insurance with us

Join the puppyhood journey together

We know how overwhelming a new puppy can be. Even if you’ve had pets before, there's always something new to learn!
Our live chat and group participation means you'll meet a loads of other likeminded owners and learn together.

How our classes can help you

Raise a happy healthy puppy

Learn the foundations you need for a happy, healthy dog. Including sleeping through the night, feeding, and first aid.

Prevent behaviour problems

Learn how to prevent phobias, (no more firework frights!) Plus, how to make meeting new dogs and people calm and stress-free.

Build life skills

Get to grips with the skills your puppy will need for life, including toilet, training, lead walking, recall, and more.

Napo is getting owners' tails wagging

Get off on the right paw with your pup

Napo Limited is registered in England and Wales (company number: 13281620). Our address is 2 Jubilee Place, London, SW3 3TQ. Napo is a trading name of Napo Limited who is an appointed representative of City Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority (ref: 831252). We are also registered with the Information Commissioners Office in relation to the processing of personal information (reg. no: ZB073689). Defaqto 5 Star Rating applies to Napo £4,000 pet insurance.
What we cover is subject to terms and conditions in our policy.
© Napo Limited 2023